Last Update: October 18, 2021
TRIPENIA Bilişim Turizm Seyahat Acentası ve Tic. A.Ş (hereinafter referred to as "Turna.com") attaches importance to the confidentiality and security of user and member information and uses its reasonable efforts to take the necessary measures. This Privacy Policy describes the policies and practices regarding the security and confidentiality of the personal information that you provide in due course of your purchasing via Turna.com. By using Turna.com, you agree, declare and undertake the privacy obligations in advance. You also agree to the collection and use of your personal information by Turna.com and Service Provider companies as set forth in this Privacy Policy.
The personal information of the User/Member includes name, surname, address, telephone number, e-mail address and any other information to identify the user/member. The information requested by Turna.com, provided by the user, or the information relevant to the transactions made on the Website may be used in various statistical evaluations, database creation, personalized packages/offers and market research without disclosing the identity of the user by Turna.com and its collaborators.
Unless otherwise stated in this privacy policy, any of your personal information will not be disclosed to companies and third parties with whom Turna.com is not collaborating. Turna.com may disclose the information of its users and/or members to third parties in the following situations stated below, excluding the terms and conditions of this privacy policy.
These situations are;
Turna.com undertakes to keep personal information strictly confidential, to treat it as a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to exercise due diligence in order to prevent unauthorized use or disclosure of any or all of the confidential information to the public domain and to prevent it from being disclosed to a third party. Although Turna.com has taken the necessary information security measures, Turna.com will not have any responsibility if the confidential information is damaged or seized by third parties as a result of attacks on the Website and the system.
We may use your personal information, which may be obtained through the Website, to inform you about products or services provided by Turna.com, the Service Provider and its affiliated companies, partners and agents, or to communicate our current products, services, and campaign announcements.
Users can unsubscribe from the e-mail list by clicking the "click here if you do not want to receive newsletters" link at the bottom of the e-mail if they do not want to receive newsletters or e-mails providing information about products.
Your credit card information used during purchasing is encrypted and transmitted to the banks independently of the Website with the 3D Secure system, which is the most secure credit card payment system currently available. Since this information passes directly to the servers of banks, apart from banks it cannot be displayed, kept or stored in any way, neither by us nor by third parties. In order to facilitate your next purchasing process, you may ensure that your debit/credit card information is stored through the secure infrastructure provided by PCI DSS certified institutions through the Website. Card Storage Services infrastructure, which is PCI DSS certified and licensed by the BRSA (Banking Regulation and Supervision Agency), stores the information contained in the debit/credit cards, simplifies the Authentication and Authorization steps and enables debit/credit cardholders to use a secure and easy payment tool.
In order for Turna.com to provide you with the best service, you must provide some personal information including, but not limited to, name, surname, personal identity number and address, which may vary depending on the requested product or service.
This information will be used for authentication and registration, booking and sales transactions and for collecting some statistics and will be encrypted and secured with "Secure Sockets Layer" (SSL) technology during transmission. To take advantage of SSL, your browser must support SSL and SSL option must be activated. Once we have received the data, it is protected in accordance with strict security and privacy standards that we always rely on. The data you enter is kept by us during your transactions and the period necessitated by legal requirements. Provisions regarding the collection and processing of personal data, user rights such as requesting the deletion of personal data, and the methods of submitting those requests are specified in the "Disclosure Text on the Protection and Processing of Personal Data".
Turna.com may obtain information about users and their use of the Website by using a technical communication file (Cookie). The above-mentioned technical communication files are small text files that a website sends to the user's browser for storage in the main storage. The technical communication file is not designed to receive data or any other personal information from the user's main storage or e-mail. Most browsers are originally designed to accept the technical communication file, but users may change the settings so that the technical communication file is not received or be alerted when the technical communication file is sent.
Turna.com identifies and uses the IP address of the users when necessary in order to identify problems related to the system and to immediately resolve problems that may arise on the Website. IP addresses may also be used to identify users in general and to gather comprehensive demographic information.
Since Turna.com may change this Privacy Policy at any time, users and members must visit this page periodically to check the current terms and conditions.
This Privacy Policy, together with the Terms of Service of Turna.com, is a whole and shall be construed together.
For any questions; you may contact us via our e-mail address [email protected].
TRIPENIA Bilişim Turizm Seyahat Acentası ve Tic. A.Ş.
YTÜ Yıldız Teknopark, Davutpaşa Kampüsü, C1 Blok No:310 Esenler, İstanbul